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April 08, 2005
Rental car companies tough on damage

The NY Times reports that rental car companies are getting tough about damages...

"Car rental companies are getting much more aggressive about their claims," said Jeff Miller, a travel lawyer in Columbia, MD. Chasing down customers who scratch or dent cars, he said, "is a growth business."

In the past, car rental companies were willing to overlook minor damage to their vehicles, but the industry now appears bent on pursuing even the smallest cases.

Posted by Gus on April 8, 2005 10:19 AM


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