Shelborne: Charlie, the Concierge
Shelborne is located at 1801 Collins Ave., Miami Beach, FL 33139. See related reviews in: Recommended, Hotel, User Reviews - 5-Star rating This review is the subjective opinion of the individual traveler and not of MiamiBeach411 nor of its partners. Natalia recommends this business.Do you agree? Was this review helpful? Share It With Others!1 Comments on"Charlie, the Concierge"
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Gus says:
Hi, Natalia, thanks for telling us know about your experience at the Shelborne… I’ve heard some bad things about the concierges over there.
Last week, we had a customer from Australia who was VERY disappointed with the concierge at the hotel. The concierge sold them a tour with a company named Infinity, which almost ruined their vacation. When our customer spoke with the concierge about the bad experience, the concierge couldn’t care less.
Hopefully, Charlie cares more about his customers and does not work with disreputable tour companies like Admiral and Infinity.
Posted on 05/28/2009 at 9:15 AM