By Hotel guest from NYC on December 26, 2007.
I showed up at the hotel and despite booking 2 weeks in advance, they did not have a room for me (even though my credit card was charged for the first night!). There was no manager on duty and I was forced to find another accommodation in Miami Beach, which added a ton of stress to my vacation that was intended to get away from stress. I will never forgive the National Hotel for such bad service and can only beg fellow travelers to stay away from other positive recommendations that are falsely posted by the hotel and convinced me to stay there. Do yourself a favor and pick somewhere else to stay. You will thank me.
National Hotel is located at 1677 Collins Ave., Miami Beach, FL 33139.
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Not Recommended, Hotel, Customer Service, Atmosphere, User Reviews
- 1-Star rating
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Hotel guest does not recommend this business.
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