Watch
this video to learn about booking travel with us.
Frequently
Asked Questions Can
you accomodate a large group? Yes!
MiamiBeach411 provides transportation for 1 to 1,000+
passengers. If you are traveling with 15 or more people
in your party, submit
a free quote
What
type of vehicle is used? Our fleet includes: 10-passenger van, 14-passenger
van, 32-passenger shuttle bus, 36-passenger shuttle bus, 49
& 56-passenger motor coaches. All the vehicles are new, clean and well maintained.
How
much luggage can I bring? The vehicle is equipped to 2
checked bags and 1 carry on per person.
If you have more bags, tell us in advance. Is the driver's gratuity included? Yes,
the driver's gratuity is included. If you are pleased
with the service, you are welcome to give the driver an extra
tip!
Are
taxes included in the price?
Yes, taxes, toll road charges, and port charges are included.
I am traveling with children.
Are car seats provided? Yes,
child car seats are available, at no additional charge. If you
need a car seat please notify us in advance.
Are
the vehicles handicapped accessible? No, there isn't a ramp for wheelchairs. However,
there is room to stow the chair. Most of the vehicles
have 3 steps.
What
if I need to cancel my transportation? We
have a 72
hour cancellation policy - with
No
Cancellation Penalty.
After the 72 hour cancellation
period, there are no refunds.
What
is your hurricane policy? If a hurricane threatens to spoil your
vacation, we promise to waive all cancellation fees and secure
full refunds for customers with prepaid transportation. What cruise lines depart
from the Port of Miami? Most major
cruise carriers depart from Miami's Port of Call including: Carnival,
Celebrity, Costa, Crystal, Norwegian, Oceania, Royal Caribbean
and Windjammer.(Port Map)
How
do I reserve transportation? Click
here, or call us at
1-(305) 754-2206. Full payment
in advance is required. Reservations are accepted by phone
or online, payable by credit card. All major credit cards
are accepted.
Avoid hassles, stress, and disappointments. Book
ahead for guaranteed reservations.
Terms
and conditions:
Reservations cancelled more than 72
hours before your first scheduled trip will be issued a full
refund. After the 72 hour cancellation period, there are no
refunds for any reason.
A No Show will be considered if we
do not have contact with you within 30 minutes of your scheduled
pick up time.
We are not responsible for late arriving
flights or cruise ships. If your flight/ship is delayed and
you do not call, you will be considered a no-show and a refund
will not be issued.
Wait time for the first 30 minutes
after scheduled pick up time is complimentary. Each 30 minutes
thereafter is charged at a rate of $30 incrementally.
We are not responsible for delays caused
by breakdowns, road conditions, weather, or other conditions
beyond our control.
The transportation company reserves
the right to substitute equipment based on operational needs.
As we are a booking web site for contracted
bus lines, you agree to hold us harmless for actions by others
and our sole liability is limited to a refund of the monies
paid us.
Contact info
Miami Beach 411, Inc
1521 Alton Rd # 233, Miami Beach, FL 33139
Phone: (305) 754-2206
Email: travel@miamibeach411.com
Hours: 9am to 7pm (E.S.T) Se
habla Español.
To check availability, submit
this eform.
