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Miami Beach 411
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How do I view/cancel my hotel reservation?

Use the View/Cancel Reservation link.


Always feel free to contact us with any questions you have. For fastest service, have your "Booking Number" ready.

What happens when I make a reservation?

Reservation requests will result in a new screen showing an Itinerary Number, which should be kept and used with any future correspondence. You may also be quoted a Confirmation Number. Additionally, all reservations will be followed up within 2 to 4 hours with an email using the same Itinerary Number and, if available, a Confirmation Number.

I don't have long to wait for a confirmation. What can I do?
Typically, most lodging reservations are made in real time and your confirmation should only take a few seconds. You will be notified of the status of your reservation within 2 to 4 hours. When we receive the confirmation number from the property, it will be emailed to you.

When will my reservation be at the hotel?
72 hours before your arrival date. Rest assured, the room is booked; however, the hotel has not entered your details into their system yet.

Will I receive written confirmation from the hotel?
No. The email confirmation you receive from MiamiBeach411 is all you will need. It displays your Itinerary Number, the hotel information, the rate, confirmation number, and cancellation policy.

Canceling a reservation

When you are completing the Secure Lodging Reservation Form, the Cancellation Policy will be provided in red or there will be a link to read the cancellation policy. You can also view the property information page to find the cancellation policy. These policies will vary from lodging to lodging, so you must read each one carefully. In general, the policy is you must cancel the room(s) 72 hours prior to your specified arrival; however, these are just general guidelines and the specific policy of the property will prevail. If you cancel before the deadline, generally you will not be charged a penalty. Canceling after the stated period will result in a cancellation penalty fee.

Reservations of "Special Internet Rates" will apply a cancellation fee regardless of the timeframe of cancellation. If the cancellation is outside of the time allotted, you may be charged for one night's stay including tax, recovery charges and service fees. Please read the specific cancellation policy provided for each property regarding your reservation.

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