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Celebrity Cruises aboard the Infinity
Above: Celebrity Cruise Lines Infinity Cruise Ship.

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Ship Details
Began service:2001
Guest capacity: 1,950
Total staff: 999
Length: 965 feet
Passenger decks: 11
CDC inspection score: 96

Infinity Overview

The Infinity cruise ship departs from Vancouver, British Columbia, San Diego, CA, San Francisco, CA, Valparaiso (Santiago), Chile. Throughout the year, she offers ocean cruises to Alaska/British Columbia, Hawaii, Mexican Riviera, Panama Canal/Central America, and South America.

Check Dates & Prices for cruises to Alaska/British Columbia, Hawaii, Mexican Riviera, Panama Canal/Central America, and South America.

Celebrity's Infinity is the line's second Millennium class vessel. The ship boasts a two-story library, retro ocean liner-themed alternative restaurant, and all-glass seaview elevators. The line's fleetwide dedication to art, natural woods, and sleek near-Scandinavian styling gives this ship an elegant, contemporary air.

With this ship, Celebrity Cruises is taking on a challenge. Is it possible to offer an elegant, upscale cruise experience on a very large scale? On our trip, it seemed that Infinity was very much a work-in-progress. Continually changing rules and regulations are indicative of the struggle.

On the other hand, the ship's elegant design has yielded some genuine improvements. The shore excursion department is a stand-alone "boutique" space, with comfy chairs and an ever-updated wall of brochures and catalogues of possibilities. The Emporium, the ship's 14,000 sq ft. shopping area, is beautifully designed and organized.

Overall, though, the feeling you get is that in trying to be all things to all people, Infinity is struggling with its identity.

One significant problem with Infinity since its launch - and for other ships in the cruise line's Millennium-class - has been a technological one. An innovative "mermaid pod propulsion system" incorporated on Infinity has caused repeated breakdowns -- and resulted in cruise cancellations. Celebrity Cruises has taken the relatively unusual step of filing a $300 million lawsuit against the mermaid pod creators. In the meantime, the company has assured travelers that the breakdowns represent no safety hazard and will continue to offer generous compensation to passengers whose cruises are cancelled or interrupted as a result of the balky system.


Unlike many ships where cabins are predesigned and all roughly occupy the same square footage, the lower down you go on Infinity the smaller they get. Our Deck 2 doll-cabin was barely large enough for two (desk drawers that can't open all the way because they are blocked by a bed, the inability to sit at the desk without leaning the coffee table onto the tiny futon couch, the minimal drawer space). Balcony cabins were similarly arranged but slightly wider and more comfortable. We peeked at even posher cabins like the Royal Suite. It was gorgeous with a separate dining area, plush living room furnishings, high-tech electronics, in-room laptop, marble bathrooms with Jacuzzi tub, huge private balcony, Butler, etc. This is a ship where your investment into higher level accommodations really does make a difference.

Cabin service got off to a bad start but got better throughout the cruise. We had to request that our beds be made with bedspreads. Breakfast room service disregarded requested delivery times and was rude on top of their incompetence. However, once we mentioned the problem to the chief housekeeper in charge of our section, the problem was immediately rectified. Staff at the Guest Relations Desk and at Shore Excursions were helpful, if crisp; one got the impression they were often overwhelmed.


The Trellis Restaurant, the ship's main dining room, where formal breakfast, lunch and dinner is served, is lovely. The highlight of the two-tiered restaurant is a huge, paned showcase window that extends from floor to ceiling. Tables are mostly set for combinations of six, eight and beyond (more intimate settings are extremely limited).

Cuisine was generally excellent; the menu at The Trellis featured a mix of traditional and imaginative fare that included vegetarian options for each course. Service was seamlessly perfect and personable. Other options included The Oceanview Grill and Cafe, which is the ship's poolside buffet restaurant; the Oceanview also has themed stations (French one day, Italian the next), one that serves pizza, a poolside grill for burgers, hotdogs and fries, and an ice cream counter. AquaSpa Cafe, the ship's healthy eatery, is open for breakfast, lunch and dinner. At night, the Oceanview serves as the ship's "casual dining" eatery; passengers order main courses from a menu and pick up appetizers and dessert at the buffet. Be forewarned: reservations are requested -- and become hard to come by as the cruise progresses.

Late risers could partake of pastries at Cova Cafe Milano; the food is free but there is a charge for coffee.

The SS United States, the $25 per head alternative restaurant, is excellent, serving four-course meals that include a cheese course. While the experience is well worth the extra charge, the overall tone of the restaurant is a bit condescending -- telling diners how to dress, explaining that a bottle of Cotes du Rhone red wine came from the Cotes du Rhone region of France.


One passenger was overheard saying that the variety of entertainment options presented were like a "three ring circus". Activities mostly followed cruise ship standards such as art auctions, bad hair day seminars, vegetable carving, wine tastings, bingo and ballroom dance lessons. The ship has a cinema that shows movies-just-out-on-video. Celebrity's nightly theatrical performances, ranging from Broadway compilations to piano concertos, won raves from passengers on my cruise. Another highlight was the performance of a harpist each night in the Cova Cafe Milano.

Fitness & Recreation

The AquaSpa, a generous sized work-out room (to avoid traffic jams on the treadmills, each has a sign up sheet) with floor space for the 4 fitness classes offered each day. The spa also offers the usual services, from beauty salon to massage. One relatively funky addition is the Persian Garden aromatherapy room, which is like a steam room with different themed areas. It's an extra cost service. The AquaSpa, with thalassotherapy pool, AquaSpa Cafe, cabanas with floor-to-ceiling windows, and twin whirlpools require an additional charge to enter.

Public Areas

The Grand Foyer, a three-deck atrium, lies at the center of Celebrity Infinity. The main "business" area is here -- including the Shore Excursion boutique, bank, and guest relations. The Constellation is Infinity's top-deck lounge and is comfortable with fantastic views on three sides. The Celebrity Theater is another success; seating 900, it spans three tiers. The highlight? The eye-catching sight of a series of flaming torches behind glass that, on closer inspection, are actually handkerchiefs lit by under-lights. Fortunes, the ancient Egyptian-esque casino, is your typical flashy onboard gambling den, possessing the usual (slots, blackjack, etc.). There are also many nondescript lounges -- the Rendezvous, the Martini Bar and the Champagne Bar. The relocated Notes CD library (which was constantly disheveled and poorly designed) is tucked away in a hard-to-find glass turret, and Michael's Club, which Celebrity describes as an "intimate hideaway" was such a "hideaway" that it was rarely populated by more than one or two people. Online@CelebrityCruises, the ship's Internet cafe, is attractively laid out. There's a stand-alone cinema with an extremely limited flick selection.


Celebrity offers the basics with their Youth Program. In-cabin sitting is available for $8 per hour (two kids max); requests must be made onboard through the ship's Guest Relations or Stateroom Services departments. Group baby-sitting is available in the children's playroom for ages 3-12 from 10pm - 1am.; cost is $3 per hour for one child, $5 per hour for two or more kids in the same family. "Parent's Night Out" is a formal-night only program where counselors host kids for a pizza party; there's no charge. Celebrity has an "unlimited soft drinks" program for those under 18; cost is $4.50 per day plus 15 percent tip.

Expert Infinity reviews are edited by Michelle, and provided by Ian and Cruise Critic.com, an award-winning cruise community. This objective information can help you choose just the right ship for your next cruise vacation.

Check Dates & Prices for cruises to South America, Mexican Riviera, Panama Canal.


Discount Code

Infinity cruise reviews

Cruise Ship Inspection Report
All passenger cruise ships arriving at US ports are subject to unannounced CDC inspection. Infinity Score: 96

Cruise Critic: Infinity
The Cruise Critic gives Celebrity's Infinity Cruise Ship a 3-ribbon rating.

Web links

Celebrity Cruises
Request a brochure, or find a travel agent who represents Celebrity Cruises at the company's official Web site.

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